Privacy Policy

Effective Date: 1 May 2025

At Deleveryday, accessible from www.deleveryday.shop, the privacy of our visitors is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We collect the following types of personal information:

  • Personal Identifiers: Name, email address, billing/shipping address, phone number.

  • Payment Information: Credit/debit card details are processed via secure third-party payment providers and are not stored on our servers.

  • Account Details: If you create an account, we store login credentials securely.

  • Website Usage Data: IP address, browser type, time zone, and cookies to improve website functionality and user experience.

  • Communication Records: Any queries or feedback sent to us through our contact forms or email.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process and fulfill orders

  • To manage payments and provide customer service

  • To notify you about updates, promotions, or changes to our services

  • To personalize your experience on our website

  • To ensure legal compliance and protect against fraud

3. Sharing Your Information

We only share your data when necessary and with trusted third parties, including:

  • Payment processors (e.g., Stripe, PayPal)

  • Delivery services and logistics providers

  • Professional advisors and service providers (e.g., IT support, analytics)

  • Legal authorities, if required by law

We will never sell or rent your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies to improve your browsing experience, analyze traffic, and personalize content. You can manage your cookie preferences via your browser settings. For more details, refer to our Cookie Policy.

5. Data Retention

We retain personal data only as long as necessary for the purposes set out in this policy or as required by law.

6. Your Rights

Under the UK GDPR, you have the following rights:

  • Right to access the personal data we hold about you

  • Right to request correction or deletion of your personal data

  • Right to object to or restrict the processing of your data

  • Right to data portability

  • Right to withdraw consent at any time

To exercise these rights, please contact us at sell@deleveryday.shop.

7. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

Deleveryday
Office 3477
182-184 High Street North
East Ham, London
E6 2JA
Email: sell@deleveryday.shop