Refund policy
Refund & Return Policy
At Deleveryday Limited, we want you to be satisfied with your purchase. If you are not happy with your order, you can request a return within 30 days of receiving it.
Returns
To be eligible for a return:
- The item must be unused and in its original condition.
- The item should be returned in its original packaging.
- Proof of purchase or your order number may be required.
To request a return, please contact us at contact@deleveryday.shop with your order number and reason for the return.
Once your return is approved, we will provide instructions on how to send the item back.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible. We will review the issue and provide an appropriate solution.
Exchanges
If you would like to exchange an item, please contact us and we will assist you with the process.
Refunds
Once we receive and inspect your returned item, we will process your approved refund to your original payment method.
Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.
Contact Us
For any return or refund questions, please contact:
Deleveryday Limited
182 High Street North, Office 3477
East Ham, London, E6 2JA
United Kingdom
Email: contact@deleveryday.shop