Returns & Refunds Policy
Refund & Return Policy – Deleveryday Limited
At Deleveryday Limited, we strive to ensure our customers are fully satisfied with their purchases. If for any reason you are not happy with your order, please review our return and refund policy below.
Return Eligibility
✅ Returns are accepted within 14 days from the date of delivery.
🛍️ Items must be unused, in original condition, and returned in their original packaging.
🚫 Returns will not be accepted for products that show signs of wear, damage, or missing parts not due to our error.
Return Process
✉️ To initiate a return, please contact our support team at contact@deleveryday.shop or call 7577328964.
📦 Once your return is approved, you will receive detailed instructions on how and where to send the item.
⚠️ Customers are responsible for return shipping costs unless the item was received damaged or incorrect.
Refunds
💳 Refunds are processed after inspection of the returned item.
⏳ Please allow 5–10 business days for the refund to reflect in your original payment method.
❌ Shipping fees (if applicable) are non-refundable.
Exchanges
🔄 We only replace items if they are defective or damaged upon arrival.
To request an exchange, contact us via contact@deleveryday.shop with your order number and photos of the issue.
Damaged or Incorrect Items
📸 If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with clear photos.
We will arrange a replacement or full refund at no additional cost.
Company Information
Deleveryday Limited
📍 182 High Street North, Office 3477, East Ham, London, E6 2JA, United Kingdom
📧 contact@deleveryday.shop
📞 7577328964